Shipping & Delivery Policy

Last updated: 27 September 2026

ByteBourne doesn't sell or ship physical products. Everything we sell is a digital service, delivered to your ByteBourne account online. There are no shipping charges.

What we sell and how it's delivered

Purchase	How you receive it	When
AI top-up credits	Added to your account balance, shown in Settings → Plan & credits	Instantly after payment is confirmed
Pro pass (30 or 365 days)	Your account switches to Pro, with the end date shown in Settings → Plan & credits	Instantly after payment is confirmed

You'll also get a receipt by email at the address on your ByteBourne account.

If your purchase doesn't show up

Delivery is usually instant. Occasionally a bank or UPI app takes a few minutes to confirm a payment.

Refresh Settings → Plan & credits after a few minutes.
If nothing has arrived within 1 hour of your payment, email [email protected] with the payment ID from Razorpay's confirmation. We'll fix it or refund you in full (see our Cancellation & Refund Policy).

Where we deliver

The Service is online, so delivery doesn't depend on your location. Payments are currently accepted in Indian Rupees (INR) only.

Contact

[email protected] · S.A.S. Nagar (Mohali), Punjab 140301, India